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7th July 2026

PRIVATE & CONFIDENTIAL

Dear Valued Patient,

RE: Closure of Epiclinic from 30th June 2026

Aura Medical Group is the owner and operator of Epiclinic located at 245 Wakefield St, Adelaide SA 5000.

Epiclinic has provided care for many years in your local community and you have been a valued patient of the clinic.

Due to circumstances beyond our control, including economic factors, operational costs, difficulty with doctor recruitment and also patient volume, it is no longer possible for the clinic to continue to remain open.  The difficult decision has been made to permanently close Epiclinic from 30th June 2026. This decision was not made lightly.

To ensure continuity of care, it is important that you are able to engage with a new clinic or health care provider as soon as possible. If you would like to continue to see Dr Kiat Cheng, we provide below all the details of the clinic where you will be able to have your care continue with Dr Cheng.

The Health Hub Family GP
Address: 4 Waterloo St, Glenelg SA 5045
Phone: (08) 8376 2957

Allcare Medical Centre Melrose Park
Address: 161 Edward St, Melrose Park SA 5039
Phone: (08) 8371 1191

For our valued Dermal Therapy patients, we share below the contact details of an alternative provider should you wish to continue your treatments elsewhere.

Advanced Cosmetic Medicine
Address: 69 King William Rd, Kent Town SA 5067
Phone: 0403 690 031

Your Medical Records

Your medical records will be securely stored in accordance with legal and regulatory guidelines. You have the right to have your records transferred to your new provider.

To request a transfer: Please complete the following Medical Records Release Form and return it to us at reception@epiclinic.com.au

Any requests for transfer of medical records will be at no cost, for a period of 6 months from date of closure, to enable patients adequate time to engage with a new clinic or provider. After 31st December 2026 a transfer of records fee will be charged.

Finding a New Doctor

If you need assistance finding a new skin health practitioner, we recommend using the Healthdirect Service Finder to locate doctors in your local area. You can also contact your local Primary Health Network (PHN) for advice on nearby medical centres.

Please ensure any pending tests or referrals initiated by our clinic or Practitioners are currently being followed up and finalised.

Thank you for your trust and loyalty over the years.

Yours sincerely,

Sarah Lestor
General Manager – Operations
Aura Medical Group